1.

2.
3.

4.

1. User ID
2. User VM Name
3. Department Name
4. Name of workplace
5. Client IP(Local PC)
6. Classification (Connection problems, ubCube, SEP, PC Plus, Personal Disk/Team Disk, Policy, Program error, work system operation error, MS Office, OS, vmCube, Etc.)
7. Details of issues
-SSO ID : martin.kim ,
-Cloud pc IP : 10.226.148.243,
-Cloud pc id : LGEN1VPC10022
2) Preferred date and Time :example
2nd September 2022 Friday / 3rd september 2022 saturday ( 8:00 PM )
3) CPU & Memory Spec ( Current ----- New )
example - martin.kim (CPU 4 Core, RAM 8GB ----- CPU 8 Core, RAM 16 GB)
Approval:
1.LGEAP Department Manager
2. LGEAP IT operation manager (dsm.kim@lge.com )
3. LGEAP CFO
CC:
LGEAP IT ( aamosh.Pradhan@lge.com)
Bongsun lee ( brianbongsun.lee@lge.com)
5.

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